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Lead times vary by manufacturer. Please refer to the item detail pages for individual item lead times.
How much will shipping add to my total order? Shipping fees depend on the weight of items. Shipping fees will be calculated when you are ready to check out.
What if my dog doesn't fit into the clothing, carrier, and/or bed I purchased? We have a 30 day return policy for products that don't fit or you simply changed your mind. Please contact us via e-mail to request a return authorization number. We will send you a return authorization number and you must include it with the item when you ship it back. After we have received the item, we will contact you regarding a refund. Unfortunately, we cannot refund shipping costs.
How do I know what size my dog wears? Sizes vary per manufacturer. Please refer to the size charts in the item detail screen.
How do I care for my dog's clothing? Many items have delicate fabric. A good rule of thumb is to hand wash garments, unless otherwise specified on the garment label.
Who can I contact for questions regarding my order or product information? Please contact us via e-mail. We will respond within 48 hours.
We have a 30 day return policy for products that don't fit or you simply changed your mind. Please contact us via e-mail to request a return authorization number. We will send you a return authorization number and you must include it with the item when you ship it back. After we have received the item, we will contact you regarding a refund. Unfortunately, we cannot refund shipping costs. |
How do I measure my dog for clothing?
Please notice that each manufacturer has a different size chart - each close up picture is updated with the correct size chart for the specific item selected.